Remote Services Available!

All Office for Conflict Resolution (OCR) staff are working remotely until further notice. For assistance, please email OCR at ocr@umn.edu and we will respond as soon as possible. Most OCR services remain available via Zoom conference and teleconference, please email ocr@umn.edu to set up an appointment.   

For up-to-date information on the University's operations, please visit Safe Campus. 

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WELCOME TO THE OCR!

Interpersonal conflict, while often unwelcome, is the inevitable byproduct of a dynamic, complex, resource-constrained workplace.  Unaddressed conflict can substantially reduce the happiness, engagement and productivity of those affected - yet most lack any training in how to address conflict effectively. If you are caught in a conflict that is interfering with your ability to do your best work, we can help.  

The OCR provides both formal and informal conflict resolution services to non-bargaining unit University faculty, staff and students who are experiencing employment-related conflicts.  The OCR serves all system campuses and is a neutral, independent office. Our services, with very limited exceptions, are entirely confidential.  University policy prohibits retaliation against any employee for using the conflict resolution services of the OCR.

OCR services include:

  • Consultations
  • Facilitated Dialogues
  • Mediation
  • Formal Dispute Resolution through a Peer Hearing Process

To learn more about these services, click here. Contact us at ocr@umn.edu.

We look forward to working with you!

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