Welcome to the Office for Conflict Resolution!

Interpersonal conflict, while often unwelcome, is the inevitable byproduct of a dynamic, complex, resource-constrained workplace.  Unaddressed conflict can substantially reduce the happiness, engagement and productivity of those affected - yet most lack any training in how to address conflict effectively. If you are caught in a conflict that is interfering with your ability to do your best work, we can help.  

The Office for Conflict Resolution (OCR) provides both formal and informal conflict resolution services to non-bargaining unit University faculty, staff and students who are experiencing employment-related conflicts.  The OCR serves all system campuses and is a neutral, independent office. Our services, with very limited exceptions, are entirely confidential.  University policy prohibits retaliation against any employee for using the conflict resolution services of the OCR.

OCR services include:

  • Consultations
  • Facilitated Dialogues
  • Mediation
  • Formal Dispute Resolution through a Peer Hearing Process

To learn more about these services, click here. Contact us at ocr@umn.edu or by phone at (612) 624-1030.

We look forward to working with you!