Remote Services Available!

UPDATE: Office for Conflict Resolution (OCR) staff are currently working a hybrid schedule.  All OCR services remain available via Zoom, teleconference and/or in-person meetings (on select days only).  Please email ocr@umn.edu to set up an appointment or for more information.   

--------------------------------------------------------------------------------------------------------------------------------------------

WELCOME TO THE OCR!

Interpersonal conflict, while often unwelcome, is the inevitable byproduct of a dynamic, complex, resource-constrained workplace.  Unaddressed conflict can substantially reduce the happiness, engagement and productivity of those affected - yet most lack any training in how to address conflict effectively. If you are caught in a conflict that is interfering with your ability to do your best work, we can help.  

The OCR provides both formal and informal conflict resolution services to non-bargaining unit University faculty, staff and students who are experiencing employment-related conflicts.  The OCR serves all system campuses and is a neutral, independent office. Our services, with very limited exceptions, are entirely confidential.  University policy prohibits retaliation against any employee for using the conflict resolution services of the OCR.

OCR services include:

  • Consultations
  • Facilitated Dialogues
  • Mediation
  • Formal Dispute Resolution through a Peer Hearing Process

To learn more about these services, click here. Contact us at ocr@umn.edu.

We look forward to working with you!

ConflictResolutionWordCloud